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How to

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Troubleshooting

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Release Notes

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  • Mock Location Troubleshooting

Mock Location Troubleshooting

Thomas Hohäuser
Updated on 05/08/2025

< 1 min read

GNSS Device Not Connecting #

  • Ensure Bluetooth or Wi-Fi is enabled and paired.
  • Force stop and restart the GNSS companion app.
  • Restart the GNSS device and Android device.
  • Reinstall the GNSS companion app if needed.

NTRIP Not Connecting #

  • Double-check NTRIP credentials and mount point.
  • Confirm that the GNSS companion app shows a valid fix.
  • Try an alternative NTRIP service to rule out provider issues.

Location Not Showing in Geolantis.360 #

  • Ensure mock location is enabled in Android Developer Options.
  • Select the GNSS companion app as the mock location source.
  • Check Geolantis.360 settings for “Network, GNSS, Mock Location”.
  • Restart both apps and the device.

Using iOS Device #

  • iOS is not supported for mock location integration.
RD8200 TroubleshootingGNSS Troubleshooting Guide

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Table of Contents
  • GNSS Device Not Connecting
  • NTRIP Not Connecting
  • Location Not Showing in Geolantis.360
  • Using iOS Device

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